If you are not satisfied, you can return any unworn, unused, and unwashed merchandise with the original tag attached and all hygienic liners intact within 30 days of delivery for a full refund, excluding shipping fees. Please return in original polybag.

• Helioshield reserves the right to refuse a refund if items have been worn, soiled, laundered, or altered in any way. 
• If you receive a damaged item, please contact customer care within 48 hours. Please take photos of the damaged item. If damage was caused by the manufacturer, we will cover return shipping costs. 
• Returns outside of the 30 day window will not be processed. 

We do not accept returns on final sale/clearance items or as otherwise designated at the time of purchase. 

Return fees:

• Return shipping is paid by customer. 

Return processing:

• Submit a return request by clicking "Start a Return" below
• We will review your request and send you a return shipping label.
• Return shipping cost is responsibility of customer.
• It may take up to 14 days to process a return from the time your items are delivered back to our warehouse. Once processed, your return will show up between 7-14 business days depending on your bank. Refund will be credited to original method of payment. 

Exchanges: 

We do not offer exchanges at this time